Back to MortgagesSwitching to a new deal
We’ll write to you to tell you when your deal is ending and what to do next.
Step 1
We'll contact you
We’ll write to you to tell you when your deal is ending and what to do next.
Step 2
Have your details ready
You’ll need your account number and your most recent statement.
Step 3
Switch your deal
Depending on your mortgage type, you have the option of switching to a new deal online or over the phone.
Commonly asked questions
Dates your Rate Switch will be completed
Switch online
It’s usually faster to switch online if you already know what type of deal you need.
You can switch online if:
You’re comfortable choosing a new rate without advice- You don’t want to change any details such as your mortgage term, mortgage amount or repayment method
- You’re on a mortgage deal with less than four months left or if your fixed rate has already ended
- You don't have a Shared Ownership mortgage
- You’re up to date on your mortgage payments
Key information
- To complete your switch, read the offer in full and select 'complete switch
- If you have multiple parts to your mortgage, please see the Common questions for more information on choosing your next deal
- To make a capital payment, please call us on 03450 505 075 before switching online
Switch over the phone
Switching over the phone gives you the option of choosing a new deal with or without advice, depending on your mortgage type.
You can call to switch without an appointment if you:
- Are comfortable choosing a new rate without advice
- Don’t want to change any details such as your mortgage term, mortgage amount or repayment method
- Are on a mortgage deal with less than four months left or your fixed rate has already ended
You’ll need to book an appointment if you:
- Want the option of advice about your next deal. Please note that we can't advise you if you have a Buy to Let mortgage
- Want to change any details such as your mortgage term, mortgage amount or repayment method
- Have a Retirement Interest-Only mortgage
- Are on a mortgage deal with more than four months left. You can find the date your deal ends on your mortgage statement or previous mortgage offer
You can call us on 03450 505 075 to get a list of products or book an appointment. You can also use our online system to arrange an advised appointment.
Please check our Help and contact page for our opening times.
Why stay with us?
Straightforward and simple process
Don’t need an appointment? Pick a deal and we’ll send you a personalised offer.
No affordability or credit checks
As long as you're keeping the same mortgage amount, term and repayment type.
No valuation or legal fees
We shouldn’t need to do a new valuation of your property but if we do, we’ll cover the cost and you won’t need a solicitor.
Rate switch dates
Submit your application at least eight full working days before your current deal ends to ensure your new deal starts straight after your current deal ends.
Some cases might need more processing time which could delay the new deal until the start of the following month.
If you want to cancel and resubmit your Rate Switch application, please allow an additional 3 working days for us to process your cancellation.
| Mortgage deal end date | New mortgage deal start date | Final date to submit your rate switch |
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Mortgage rate end date: (Required)
Select a date
| Mortgage deal end date: | |
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| New Mortgage deal start date: | |
| Final date to submit your rate switch: |
Switching to a new deal - Common questions
Shortly before your current mortgage deal with us is due to end, we'll write to you to tell you the end date, what your options are and how to get in contact with us.
When the product ends, we'll move you on to our Standard Variable Rate (SVR) and confirm the rate by letter. These rates can change over time, and you can make unlimited overpayments. Alternatively, you can choose to switch to a new deal.
If you want to make a lump sum payment without incurring additional costs such as early repayment charges, you’ll need to call us on 03450 505 075 before switching.
If you need advice or want to make any other changes, such as your mortgage amount, repayment type or term length, you'll need to book an appointment.
If you have multiple parts of your mortgage ending on the same day, choosing the same deal for each part can ensure that you are not charged more than one product fee.
If you have parts of your mortgage ending on different days you may have to switch your deal for each part of your mortgage separately. If you choose a deal with a product fee you may be charged more than once.
If you have multiple parts to your mortgage and you're unsure about anything, please call us on 03450 505 075.
If you have switched your deal online or over the phone without an appointment, your deal should automatically update on the date confirmed in your offer letter. If you don't want your deal to update, call us on 03450 50 50 75.
Please call us if you:
- Are wanting to switch to a different deal than the one you chose
- Need to make any changes to your offer
- Are no longer wanting to proceed
When we complete your new deal, we’ll calculate your new monthly payment to take into account the up to date position of your mortgage. This may be different to the payment on the offer you’ve received. We’ll recalculate your monthly payment and write to you up to one month before your new deal start date to confirm what you new payments will be.
If you’re currently paying by direct debit we’ll change the payment amount for you. If you’re not currently paying by direct debit, you’ll need to change your payment amount according to the letter we send you.
Important documents
Rate Switch Declaration V0.1 (PDF, 0.1MB) (opens in a new window)
Mortgage payment difficulties
We can help. Our dedicated teams are here for you if you fall behind with your mortgage payments or are worried you might do.
Mortgage payment difficultiesIs your mortgage with a different lender?
If you're a new customer looking to switch from your current lender to Leeds Building Society, have a look at our remortgaging page for mortgage options and information.
Are you a broker?
If you're a broker, use our quick and easy rate switch service to choose your client's next deal.